Manage organizations, users, roles, and groups
Use System Management > Organization Management for manual maintenance. Integrated identities follow enterprise integration agreements.
Distinguish objects
| Object | Purpose |
|---|---|
| Organization | Formal hierarchy and membership |
| User | Login identity, profile, enablement |
| Role | Feature/action rights |
| Group | Virtual teams, bulk grants, multi-person approval |
Feature rights do not automatically grant all business objects.
Create organizations
- Select a parent in Organization Management.
- Add a child and complete information.
- Verify the unique, immutable code; save.
- Inspect hierarchy/users.
Edit supported fields. Resolve children/users before deletion.
Move personnel
Add existing users in organization membership lists. Users require an organization. Transfer through user organization fields or supported add-to-target actions, then verify final membership rather than simply removing membership.
Define roles
- Create a role.
- Select module, feature, and action rights.
- Save/reopen to verify.
- Add/remove members.
- Test as the target user.
Default roles exist and can be adapted. Suggested responsibilities include platform administration, data ownership, stewardship, module administration, and consumption. Inspect actual grants rather than names.
Create users
Prepare roles, systems, and organizations first.
- Open User Management > New.
- Complete profile and role/system/organization associations.
- Save.
- Check organization/role membership.
- Have the user verify modules and object access.
Edit profiles and enable/disable as needed. Disabled users cannot log in; separately transfer tasks, approvals, and ownership for departures.
Maintain groups
Create/save a group, add users in Members, remove users where needed, edit group details, and check approval/grant dependencies before deletion.
Troubleshoot
| Issue | Checks |
|---|---|
| Missing creation options | Roles, systems, organizations |
| Login failure | Enablement/authentication |
| Missing menu | License and feature grants |
| Missing objects | Module object scope |
| Cannot delete organization | Children/users |
| Wrong approver | Organization, groups, participants |
Related: Workflows, Licenses, Quick start.
